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Frequently Asked Questions
Monday – Friday: 7am-4pm.
Saturday: By prior appointment only.
We can arrange delivery to any location within Australia.
We currently do not have any interstate suppliers.
From our factory here in Melbourne – Plenty – we run our own trucks (8 to 10 pallet spaces) within metro and limited outer Melbourne areas.
Any palleted orders must have a forklift on site to unload.
For smaller quantities (1 – 2 pallets or part thereof) we are happy to work alongside
the customer when arranging a courier or their own vehicle.
For regional and interstate deliveries of palleted orders, we engage third party freight companies who can usually deliver within 3 – 5 business days.
Interstate freight costs will be subject to quote.
Single bags can be sent via Australia Post both within Vic and interstate – minimum delivery charge for 1 bag within Vic starts at $50, minimum delivery charge for 1 bag interstate is $60 and will vary depending on the post code..
Alternatively, if you want to pick up your order you can do so by prior arrangement. We’re open Monday to Friday 7am – 4pm.
The delivery window for a customer order will depend on the product and quantity to be shipped.
In stock orders can be despatched within 3 working days or less.
Lead time on commercial sized orders will be indicated on the order quote.
We supply an enormous variety of industries from animal husbandry to building & construction to horticulture & landscaping, just to name a few.
Our products are suitable for an endless array of uses, for example
- small and large animal bedding (irradiation/sterilisation for lab animal use can be arranged)
- absorption for liquid spills/leakages
- pipeline bedding
- brick manufacturing
- meat smoking
- clydesdale feathers
- garden paths/weed suppressant
- mushroom cultivation
- craft stuffing
Uses are not limited to this list, enquire within!
If you know your requirements you can email us at email@example.com with your order. Please include phone number, address for delivery (if relevant) and we will send you an invoice for pre-payment.
RFQ can be emailed to firstname.lastname@example.org
We sell bulk quantities of bagged product but NOT loose bulk loads.
All of our products are produced and sourced from chemical-free virgin timbers.
The majority of our products are produced from kiln-dried timbers.
If you specifically require air dried or green timber, please enquire within.